Wednesday, November 7, 2018

The ATM Ate My Bank Card!

I wrote about bank card safety issues in my eBook, Nepal; A Tourist's Manual because it can be a real time-waster for visitors to Nepal. Power cuts, being unfamiliar with the machine and hitting the wrong button or taking too long can cause the machine to keep the card. This can cause a tourist to waste at least one full day of their time in Nepal.

Well, after 6 years of being in Nepal it happened; the ATM machine kept my card. The problem was that the machine must have had some kind of program upgrade. The simplest way was the predefined amounts of 5,000, 10,000 etc. That no longer worked and after three attempts the card got swallowed.

I had Kamal, my Nepali son, find out where to retrieve the card and then he called for a car to take us the next day to Kathmandu. Our first stop was at the main branch of Nabil Bank; we arrived before the courier and discovered we could have picked it up at the bank in Bhaktapur the day before. This is a hidden advantage of using only ATM machines that are actually physically attached to the bank.

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